Craig Wilson

Our team is currently evaluating 'UX Pilot' and 'Copilot', tools we anticipate will streamline our analysis of extensive data sets. We aim to identify patterns, discern qualitative trends, and anticipate user behaviors, which we expect will lead to the creation of more sophisticated and insightful designs in Figma. We hope to use these AI applications for the following tasks:

• User Research
• Wireframing & Prototyping
• Visual Design & Usability Testing
• Persona Creation & Content Generation
• UX/UI Internal Stakeholder Reviews
• Analyzing Data to create detailed Data Sets

Working in Figma Dev Mode has revolutionized my collaboration with the Development Teams. It fosters a more developer-friendly approach, streamlining the Design to Development handoff process. I use Dev Mode for:

• Easy Inspection of Design Elements
• Dev Code Generation
• Reusable Component Development
• Development using Designs Tokens

Upon joining Fidelity Investments, Zions Bancorp, and SVB, my initial role involved researching and demonstrating the value of Design Systems. I developed an HTML5/CSS3 prototype to guide and educate my teams about the critical role of a dynamic and comprehensive Design System. Such systems are pivotal as they foster unity across disciplines, enhance consistency, boost efficiency, and facilitate a cohesive brand experience, enabling effective team collaboration.

While at Zions Bancorporation my Architecture Team and I developed our Software Process Guide. This guide covered the following steps involved in our software product delivery process:

• Define Requirements | Design
• Development | Testing
• Deployment | Release
• Monitoring | Maintenance
• Feedback Iteration

This guide offers a comprehensive overview of the software product delivery process. Each phase is intricate, with numerous sub-steps and considerations tailored to the specific product and the Pod implementing it.

Leveraging Figma, I spearheaded the development of SVB’s UX/UI Remediation process, currently in a pilot phase, aimed at addressing visual discrepancies in our products. Such inconsistencies often arise when multiple Development Pods collaborate on a single project. By adhering to our Design System and Brand Guide, we meticulously scrutinize our QA and Production environments. Upon identifying a UI defect, we employ this remediation process to assess its priority, subsequently integrating it into our Jira backlog. This ensures that the Design and Project Management teams can schedule the necessary corrections in an upcoming sprint.

Among the three API Portal/Sandbox prototypes I developed, one was designed and coded to align with the design aesthetics already established on the corporate website. While the design parameters were predefined, I adhered to the existing style guidelines and went a step further to engineer a portal that boasts an intuitive flow. It features automated tools for key generation and other advanced functionalities. The web application also includes a dedicated testing environment where developers can tailor their code to interact with our APIs within a personalized sandbox, significantly simplifying the integration process for business clients utilizing our ACH services and other APIs.

I designed and developed a High Fidelity XTRAC WorkHub prototype that served as a blueprint for the Product Design and Development Teams during the overhaul of the existing XTRAC BPM application at Fidelity Investments. The culmination of this project was the launch of a contemporary, well-received Progressive Web Application. My contribution spanned from initial design to coding the front-end release in Angular, resulting in a tool now utilized by 70,000 Fidelity employees. Watch the video to hear what "Real Users" said about my redesign:

I undertook a quick pro bono side project to enhance the University of New Mexico Network Data Portal, a pivotal resource for ecological data scientists researching agricultural practices, animal behaviors, and their broader ecological implications.